Problem gaming occurs where a vulnerable player lacks control over their gaming, particularly the scope and frequency of gaming, the amount of money spent and the amount of time devoted to gaming.
The negative consequences of problem gaming may include:
- The gamer suffering excessive financial losses relative to the gamers' means
- Adverse personal effects on the gamer and/or their family
- Adverse effects on employment and work performance
- Other costs which are borne by the community
If you believe you may be a problem gamer, please contact the Customer Support Team via email@example.com for further information.